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VZDV has achieve ISO9001 certification
15 May 2017
VZDV has achieved certification in the ISO 9001 : 2015 standard through QMS International Ltd. The award recognises the company’s commitment to providing exceptional service and puts VZDV at the forefront of quality service and customer care.
ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.
By achieving ISO 9001 certification, VZDV are able to demonstrate to their customers and suppliers that the systems in place meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, VZDV has had to demonstrate their dedication and commitment to meeting their customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external audit is carried out by a third party to ensure the VZDV systems are maintained and any non-conformances are noted for correction.
Managing Director of VZDV, Rod Warren, said: "Quality has always been a priority for VZDV in the quest for ultimate client satisfaction; VZDV are proud to showcase their recently acquired ISO9001 credentials."
Andrew Denchfield of QMS International Ltd , who assessed VZDV for their certification, said "it is clear that quality is of paramount importance to VZDV and through ISO 9001 they have proved this". Andrew added "I am in no doubt that the quality of their service will only improve due to their certification".
Andrew explained that VZDV "is a prestigious company with many repeat customers. With the additional focus on customer satisfaction that ISO 9001 requires, I am confident that this number will only increase".